Nicole Lombard
UX Writer/Content Strategist/Content Designer
Passionate about using words and design thinking to iteratively and empathetically improve the user experience and make the journey as pleasant and easy as possible. The user perspective is one of the most important aspects of the product experience and that's where my focus lies.
Get directions
A hackathon project to make it easier for users to deal with navigational logistics.
Vaccinations made easy
Simplifying lives by helping our customers book vaccinations and their trip to the centre.
High Density Locations
Making it easy and seamless for drivers to find customers in very busy places.
It pays to be loyal
Rewarding regular users and showing the future regulars the benefits of using our app more.
Meeting Points
An easier way for Captains and customers to find each other.
Scan your card
Simplifying the process and building trust.
Benefits of Packages
Making users understand what the benefits of the feature is and incentivising them to opt in.
Rooted Devices
Making complex concepts easier for non-first language speakers.
My Design Philosophy
What I think is important in interface design.
